Every missed call is money lost. That call might have been a $500 job, a $1,000 booking, or even a $10,000 project.
Customers do not wait. If they don’t hear from you, they will ring your competitor. Slow follow-ups and unanswered calls are not just inconvenient. They are costing you real money.
Your AI Receptionist makes sure that never happens again.
80% of callers won’t leave a voicemail. They’ll call your competitor instead.
It is like having a receptionist who never takes a day off, never forgets a message, and never misses a call.
Best for sole traders and small teams who just need every call covered without hiring staff.
Perfect for busy businesses that want calls and website enquiries handled at the same time.
Tailored for larger teams, multiple locations, or high call/chat volumes needing 2+ AI agents.

+ $500 setup
One AI Receptionist, 24/7 call answering, spam filtering, call summaries.
Booking & appointment system
Automated SMS and email reminders.
Instant call summaries delivered to your inbox.
Choice of voice style and tone
Optional human handoff if required
Real-time reporting dashboard
Works with most websites and CRMs
Setup in 3–5 business days
Australian-based support and ongoing optimisation

+ $600 setup
One AI Receptionist, 24/7 call answering, spam filtering, call summaries
Booking & appointment system
Automated SMS and email reminders.
Instant call summaries delivered to your inbox.
Choice of voice style and tone
Optional human handoff if required
Real-time reporting dashboard
Works with most websites and CRMs
Setup in 3–5 business days
Australian-based support and ongoing optimisation

From 2+ AI agents (mix and match Receptionists and Chatboxes). Tailored pricing based on your needs.”
Booking & appointment system
Automated SMS and email reminders.
Instant call summaries delivered to your inbox.
Choice of voice style and tone
Optional human handoff if required
Real-time reporting dashboard
Works with most websites and CRMs
Setup in 3–5 business days
Australian-based support and ongoing optimisation
*Transparent SMS Charges (Twilio):
SMS and call costs are billed directly by Twilio — no markup.
SMS: ~A$0.05–A$0.20 per message.
Inbound Calls: ≈A$0.05 per minute (US$0.03).
Outbound Calls: ≈A$0.28 per minute (US$0.18).
Recording (optional): ≈A$0.04 per recorded minute (US$0.025).
Phone Numbers: Around A$10 per month (US$6.50), including incoming message capability.
We don’t profit from these costs; everything is passed through at Twilio’s rates to ensure total transparency in your billing.
We’ve got you covered.
These are the most common things our clients ask before getting started, so you can feel confident, clear, and excited to take the next step!
Usually 3 to 5 business days. We handle everything for you.
You can upgrade anytime. Receptionists, Chatboxes, or both.
Yes. There are no lock-in contracts. Cancel anytime.
Yes. You can select the style and tone of your AI receptionist so it fits your brand.
No hidden markups. SMS and calls are billed at Twilio’s standard rates (about A$0.05–0.10 per text and A$0.02–0.04 per minute). We pass these through at cost.
Yes. We handle integration with most CRMs and websites, including WordPress, Shopify, Wix, Webflow, Squarespace, and more.
Yes. Every answered call is a lead in your pipeline. No more missed opportunities.
Yes. The Dual Agent or Team Package is designed for that.
Not at all. We do the setup, training, and support for you.
Ongoing Australian-based support with regular updates and optimisations.
Why ShapeShift?