Privacy Policy

We collect personal and business information necessary to provide our digital services, CRM setups, AI assistants, and websites. This may include:

• Contact details (name, email address, phone number, business address)
• Business details, website domain, and technical assets provided during onboarding
• Communication history, support requests, and service feedback
• Usage data and interactions with our website and software systems

Your information is used solely to deliver, maintain, and improve our services to your business. This includes:

• Designing, configuring, and supporting your website, CRM, and AI solutions
• Processing payments, usage billing, and account management
• Sending essential service updates, security notifications, and support messages
• Complying with legal, tax, and regulatory obligations

We take data security seriously and employ industry-standard encryption and security controls. We never sell or rent your personal or customer data. We only share necessary data with trusted infrastructure providers (such as hosting, payment gateways like Stripe, and messaging services) required to operate your services.

You have the right to access, update, or request the deletion of your personal information held by ShapeShift Digital at any time.